Compassionate Virtual Care, Direct to You
Physician-founded, zero-friction clinical telehealth consultations for California families and providers.
I am a Patient
Connect with your doctor for your scheduled virtual appointment. Zero account setup, no passwords, and instant camera/microphone verification.
I am a Physician
Sign in to your clinical command center with your username and password, or create an account with our $29.99/mo plan or 1-month free service code (onemonth30).
How to Get Started Step-by-Step in California
Clear plan breakdowns for Medi-Cal ($0 copay), Original Medicare, Medicare Advantage, Kaiser Permanente, and Private PPOs. No referral required under CA law.
Physician Clinical Portal
Sign in with your credentials or create a physician account with 1-month free service (code: onemonth30) or $29.99/mo plan.
California Mental Health & Wellness Network
Free, confidential 24/7 crisis and emotional support. Dial or text 988 anytime across California. In-network therapy is 100% covered under Medi-Cal and SB 221 parity.
If your screen turns off or you switch apps, our automated background ping will send an SMS to your phone the exact second your doctor starts the call.
I consent to receive outpatient telehealth medical consultation via secure audio/video.
Under California AB 457 & Mental Health Parity laws, Medi-Cal, Covered CA, and dual-eligible patients pay $0. Provider bills plan directly.
Doctor prepares an official medical Superbill with CPT & ICD-10 codes for you to submit to your insurer (Anthem, Blue Shield, Aetna, Cigna) for 100% out-of-network reimbursement.
| Patient | Wait Time | Triage Priority | Intake Form | Consent | Copay | Connection | Action |
|---|
No active patient intake. When a patient is admitted from the waiting queue, their reported symptoms, medical history, and signed teleconsent will be displayed here in real time.
No clinical snapshots taken yet. Click the camera icon on the video toolbar to capture a high-res clinical frame.
| Timestamp | Action Event | Actor / User | Resource Target | Client IP | Details |
|---|
| Promo Code | Benefit Granted | Description / Purpose | Redemptions | Status | Action |
|---|
| Sync Time | FHIR Resource Type | Target EHR | Status | Remote EHR Resource ID | Details & Payload |
|---|
Replace Clunky $100/mo Software with Your Own Branded, Zero-Drop Telehealth Suite
Give your clients a 1-click virtual office with zero app downloads. Stop call drops with automatic pre-flight audio/video checks, capture digital teleconsent, collect Stripe copays, and sign an instant HIPAA BAA in 60 seconds.
Simple, Transparent Practice Pricing
All plans include unlimited HD video, instant pre-flight diagnostics, and signed HIPAA BAA.
Ideal for solo therapists, counselors & independent clinicians.
- ✓ 1 Personalized Vanity URL (
/dr-name) - ✓ Unlimited 1-on-1 HD Video Sessions
- ✓ Mic/Camera Hardware Diagnostic Bar
- ✓ Canvas Teleconsent Digital Signatures
- ✓ Integrated Stripe Copay Collection
- ✓ Encrypted SOAP Notes & Timer
- ✓ Instant Signed HIPAA BAA Agreement
For mental health clinics & group practices with multiple clinicians.
- ✓ Everything in Solo Plan
- ✓ Centralized Clinic Waiting Queue
- ✓ Receptionist / Triage Central Admit
- ✓ 1-Click Warm Call Transfers
- ✓ High-Res Clinical Photo Snapshot Tool
- ✓ 3rd-Party Family & Interpreter Invites
- ✓ Practice-Wide Longitudinal Patient Portal
- ✓ Centralized HIPAA Audit Log Ledger
For health systems, wellness brands & telehealth startups.
- ✓ Custom Domain (
virtual.yourpractice.com) - ✓ Full Whitelabel Logo & Color Palette
- ✓ HL7 FHIR R4 Integration (Epic, Cerner, athena)
- ✓ Custom Intake Forms & Medical Surveys
- ✓ Dedicated Account Manager & 99.99% SLA
- ✓ Custom BAA & Security Review Support
| Capability / Feature | Our Platform | Doxy.me Pro ($35/mo) | SimplePractice ($99/mo) | Zoom for Healthcare ($250/mo) |
|---|---|---|---|---|
| Zero App Download for Clients | ✓ 1-Click Link | ✓ 1-Click Link | Portal Login Required | App Install Required |
| Pre-Flight Mic/Cam Diagnostics | ✓ Live VU Meter & Chime | Basic Prompt | None | Basic |
| Mobile Screen Sleep SMS Recovery | ✓ Automated SMS Wakeup | Drops Call | Disconnects | None |
| Sub-2s WebRTC Auto-Reconnect | ✓ Sub-2s ICE Restart | Long Reconnect Stall | Fails on Network Switch | Reconnect Modal |
| Digital Teleconsent Canvas Pad | ✓ Included Free | Paid Add-on | ✓ Included | Not Included |
| 1-Click Warm Call Transfers | ✓ Included in Group | High-tier Clinic Only ($300+) | Not Supported | Complex Host Transfer |
| High-Res Clinical Photo Snapshot | ✓ HIPAA Watermarked | Clinic Tier Only | Not Supported | Screenshot Only |
| HL7 FHIR EHR Sync (Epic / Cerner) | ✓ Direct FHIR R4 | Enterprise Quote | Closed System | Limited Marketplace |
"Switching from Doxy.me cut our pre-session tech support complaints by 90%. Clients love the mic volume bouncing meter before they enter—they never start a session saying 'Can you hear me?'"
"In our 6-therapist clinic, warm handoffs from our triage coordinator to associates was our biggest pain point. Now we transfer active client video sessions with one click without hanging up."
"SimplePractice was costing us nearly $400/month just for basic telehealth. We switched our whole practice over in one afternoon, got our signed BAA instantly, and cut our bill by 75%."
Welcome! Connect With Your Doctor
No passwords, no downloads, and no account needed. Just type your name below and press the big green button!
How to Get Started Step-by-Step in California
A transparent, step-by-step navigation guide for California patients and clinicians. Learn how to receive 100% covered therapy via Medi-Cal, Medicare, Kaiser, and Private PPO with zero hidden fees.
4 Simple Steps to Telehealth Therapy in California
Identify Your Plan
Check your health card: Medi-Cal, Original Medicare, Medicare Advantage, Kaiser, or Private PPO.
Zero Referral Required
In California, you do not need a referral from a PCP to schedule outpatient therapy or telehealth visits under SB 221.
Join From Home
Connect with your therapist via secure video or audio-only phone call. No downloads or apps needed.
Transparent Billing
Doctor bills insurance electronically (CMS-1500 EDI 837P) or provides an automated Superbill for 100% PPO reimbursement.
California Telehealth Insurance Comparison Matrix
| Plan | Who bills | What you pay | Telehealth | Referral needed | Key catch |
|---|---|---|---|---|---|
| Original Medicare | Therapist bills Medicare directly | $283 deductible, then 20% per visit | Video and audio-only from home, permanent | No | Therapist must accept Medicare assignment |
| Medicare Advantage | Plan's network | Flat copay, often around $40 | Usually covered, varies by plan | No | Therapist must be in that plan's network |
| Kaiser | Kaiser or contracted providers | Copay, varies by plan | Video, phone, in-person | No | Call 1-833-579-4848 or book at kp.org |
| Private PPO | In-network: office bills plan. Out-of-network: you pay, submit superbill |
In-network copay. Out-of-network: partial reimbursement after deductible |
Covered at same cost as in-person | No | Out-of-network only pays if your plan allows it |
| Medi-Cal | Managed care plan or county | Usually $0 for mental health | Video and audio-only covered | No | Mild-to-moderate goes through plan; severe goes through county |
Frequently Asked California Questions
100% Transparency
Healthcare should be open, honest, and completely free of confusing red tape. We believe in total clarity with zero hidden agendas, zero surprise bills, and uncompromising access for every patient and provider.
Our Two Core Goals
Make Telehealth Accessible to All
Technology should never be an obstacle between a patient and clinical care. We eliminate hardware, software, and financial barriers so anyone can connect in seconds.
- ✓ Zero App Downloads: Works instantly on any phone, tablet, or browser with no app store hurdles.
- ✓ Sub-2-Second Reconnects: Low-latency WebRTC streams engineered to remain stable even on weak cellular data.
- ✓ Senior & Accessibility Mode: Extra-large print, spoken audio prompts, and 4-digit telephone codes for older adults.
- ✓ 100% Free for Basic Check-Ins: Patients never pay a fee just to join a waiting room.
Make Therapy Easy to Access
Finding mental health care shouldn't feel like navigating a maze. When someone reaches out for therapy, they need immediate, compassionate, and straightforward help.
- ✓ No Referral Required: Direct access to licensed specialists without waiting months for primary doctor gatekeeping.
- ✓ Transparent Upfront Costs: Full visibility into exact deductibles and copays before any session begins.
- ✓ Confidential & Stigma-Free: Encrypted, HIPAA-compliant private rooms straight from the safety of home.
- ✓ Immediate Support: On-demand check-in and automated guidance when you need it most.
Why We Put California's Way to Start Seeing Someone — Even If It's Not With Us
We believe your well-being and timely care matter far more than whether you book through TeleBearCare or another service. Too many people postpone therapy simply because insurance rules are intentionally kept confusing.
That is why we published our comprehensive, unrestricted California Step-by-Step Guide & Insurance Matrix. We walk you through how to get care under Medi-Cal ($0 copay), Original Medicare ($283 deductible, 20% coinsurance), Medicare Advantage, Kaiser Permanente, and Private PPOs, as well as California's SB 221 timely-access law guaranteeing you timely mental health appointments without a prior referral.
We Do Offer Services Beyond Easy Televideos
Seamless WebRTC video is only our foundation. We are actively engineering comprehensive care coordination, patient advocacy, and integrated clinical services:
Dedicated Care Navigator Matching
Personalized matching with licensed California therapists, psychologists, and psychiatrists based on clinical specialty, language preferences, and in-network insurance.
SB 221 Timely-Access Patient Advocacy
Free assistance submitting insurance grievances if your HMO or health plan delays non-urgent mental health therapy appointments past California's 10-business-day mandate.
Community Care Circles & Group Support
Moderated, confidential peer support rooms for chronic illness coping, senior isolation, caregiver fatigue, and grief support with zero barriers to entry.
Direct Rx & Local Lab Coordination
Seamless electronic prescribing sent to your local community pharmacy with Surescripts certification, along with diagnostic lab ordering and transparent out-of-pocket price checks.
The TeleBearCare Transparency Code
We never use deceptive lead generation, fake numbers, or attorney call networks. Calling (949) 420-9213 connects directly to our team.
All deductibles, copays, or fee waivers are shown upfront before any clinical encounter begins. No surprise statements in the mail.
Zero vendor lock-in. Patients and clinicians can export and transfer their clinical encounter history, SOAP notes, and receipts at any time.
No gimmicks, no spam, and no emojis in medical documentation. A professional, respectful space for genuine clinical care.
